FREQUENTLY ASKED QUESTIONS
We love that our community cares so much about their dogs’ health and happiness. Here you’ll find answers to the most common questions about Organic Dog products, how they’re made, and how to get the best from them.
(AND ANSWERS)!
- 01
Organic Dog makes small-batch toppers, treats, and chews with human-grade ingredients. We always use certified organic, non-GMO, or natural ingredients. Our freeze-dried organic toppers are meat-free, made with fruits, vegetables, seeds, herbs, and Greek yogurt. For dogs who prefer protein-rich options, our treats and chews feature real meat. Unlike mass-produced brands, our recipes are simple and clean, crafted to support your dog’s health with fresh taste and natural nutrition.
- 02
Freeze-drying removes moisture from food while locking in nutrients, flavor, and texture. At Organic Dog, this gentle process preserves natural goodness without artificial additives. The result is a lightweight, shelf-stable product that is easy to store and serve, while giving your dog nutrition that is as close to fresh as possible.
- 03
Our toppers, treats, and cookies are made with 100% human-grade ingredients.
Our products labeled organic are made with certified organic ingredients, but our finished products are not certified organic.
Because certification is costly for a small business, we have chosen to focus on carefully sourced organic and non-GMO ingredients, while meeting the strict approval requirements for our products and labels. As we grow, we plan to pursue full organic certification in the future.
- 04
Many of our products are made with simple, limited ingredients, which can be helpful for dogs with food sensitivities. Our meal toppers are meat-free and made with fruits, vegetables, Greek yogurt, seeds, and herbs. Our cookies vary by recipe and may use flour options like garbanzo bean flour, spelt flour, rice flour, or oat flour. Our freeze-dried treats and chews vary by product, so always check the ingredient list before ordering. If your dog has a true allergy or medical condition, please check with your veterinarian first.
- 05
Our toppers and treats provide natural vitamins, minerals, and antioxidants from whole food ingredients. They support digestion, immune health, skin and coat, and overall vitality without fillers or artificial preservatives. By keeping recipes simple and clean, we make it easy to give your dog nutrition that is both wholesome and enjoyable.
- 06
Yes. Toppers add flavor, aroma, and variety to meals, often encouraging even the fussiest eaters to enjoy their food. You can sprinkle them on kibble, mix them in, or rehydrate with water or broth to make everyday meals more appealing.
- 07
Store freeze-dried products in a cool, dry place away from sunlight. Reseal tightly after opening or use an airtight container to maintain freshness. Unopened bags last up to 12 months. Once opened, we recommend using within 30 days for the best taste and nutrition.
- 08
Start with 1 tablespoon for small dogs and 2 tablespoons for large dogs, adjusting to your dog’s taste and dietary needs. Toppers are meant to complement meals, not replace them, while adding both nutrition and variety.
- 09
Yes. You can sprinkle the toppers dry over your dog’s food, mix them into meals, or add a little warm water or dog-safe broth to soften them. Rehydrating can make the toppers even more flavorful, especially for picky eaters.
- 10
Start with a small amount and introduce new products slowly, especially if your dog has a sensitive stomach. For toppers, begin with a light sprinkle and adjust from there. For treats and chews, choose the right size for your dog and always supervise while chewing.
- 11
Yes. Every purchase helps support rescue organizations across the country. Giving back is part of our mission, and we regularly partner with rescues to provide donations and fundraising support. Visit our Rescue Partners page to learn more about the organizations we directly work with and how your order makes a difference.
- 12
Yes. We offer eGift Cards in a range of amounts, and they never expire. They are a simple way to share Organic Dog with friends and fellow dog lovers. Gift cards can be purchased directly through our Gift Card page.
- 13
Due to health and safety reasons, we don’t accept returns on pet treats. However, if you’re not completely satisfied with your purchase for any reason, please let us know. We’ll do our best to make it right and ensure you're happy with your experience.